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Hobby Services Forum Rules - WestGamer
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PostPosted: Sun Jul 29, 2012 12:58 am 
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Site Admin
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Joined: Sun Jan 22, 2006 10:20 am
Posts: 11768
Location: Perth
The Trading Post and Hobby Services forums has been set up as a service for the WestGamer membership as a means to buy, sell and trade models and gaming supplies & services on WestGamer.

This is a registered forum. Only registered users may read the board, post, reply, etc.

Please note that in addition to the general site rules outlined in the Board User's Code of Conduct, it is a condition of use that users of this forum adhere to the additional guidelines below.

The Most Important Rule!

Both the Trading Post and the Hobby Services forums are a free service provided to the WestGamer membership. Use of these areas - as well as the rest of the website - is a privilege, not a right.

Be warned that while WestGamer provides these forums as a service to members, we are in no way responsible for any trade, purchase, or service arrangement that you might make here. User beware. Ensure that those you deal with are respectable, honest people and ensure that you are yourself. Whilst we reserve the right to remove repeat offenders from the board as we see fit, do not contact us expecting a moderator or the admin to chase after any user you have had problems with or to resolve your bad trade issues. That is your responsibility and your responsibility alone.

Permitted Items

The Trading Post is intended only for the buying, selling and trading of gaming and hobby items. Any other items may not be advertised here. That also includes offering to trade non-gaming items for gaming items, i.e. 'I have an amp to trade for a Baneblade tank'. If in doubt whether an item is suitable, check with a mod or admin. In short, other items may not be advertised or traded on this forum.

The Hobby Services sub-forum is also able to be used for any trading/selling of hobby services, such as painting for commission. The same rules apply as for any other items (it must be gaming related), the difference in this case is merely that the item in question is a "service" not just goods.

Note that the rules for posting conduct in the Trading Post forum differ a little to those for the Hobby Services sub-forum and can be found <here>.

Hobby Services - Thread Format

There are a couple of different types of threads that you will most commonly use at the Hobby Services sub-forum:

Commission Services Available - Painting/Modeling/Scenery Building: You are offering a service to paint, assemble or convert people's models or model scenery.
Commission Services Required - Painting/Modeling/Scenery Building: You are looking for a service to have your models or model scenery painted, assembled or converted.

Each forum member wishing to advertise their services for hobby commissions may have ONE thread (and one thread only) to do this in the Hobby Services sub-forum. Upon creation of this thread, you can contact one of the forum moderators who will review your thread and (providing it meets the required posting guidelines) convert it to a "sticky post" so that it remains at the top of the forum and is easy for others to find.

Note - Commission services threads that have seen no new activity for a period of 3 months or more may be "un-stickied" by moderators in order to keep the service list current.

When making one of these posts - please use the following title format:
"Name / Service type"

For example: "Big Jim's Rapid Scenery Building Service"

And ensure that the body of the opening post in your thread includes:
- The types of service offered
- Examples of your work (images recommended)
- Your contact details (You can request that people PM you for personal details if you don't wish to post them in the thread)

Hobby Services - Posting Conduct

Unlike in the Trading Post forum, there is no requirement whatsoever for commission arrangements between the customer and the service provider to be posted in the Hobby Services sub-forum. (This is due to the hugely variable nature of the "services" rather than "items" being offered.) After using the details in the Hobby Services forum to make contact, the details of the work required, the time needed and the price are all the kinds of things that can absolutely be worked out in private over PM, e-mail, phone, in person, etc. That being said - we do encourage members to post details of commissions being sought and being worked on as regularly as possible as it can be a great way to demonstrate a service provider's standards of work and the speed and quality of the service they provide. PMs (private messages) should still be used when exchanging personal details (bank accounts, addresses, etc).

Linking to off-site hobby services sites (such as external commission websites, blogs or social media used to advertise hobby services) is ONLY permitted if sufficient information is posted in THIS forum for potential service seekers. This includes what services are being offered, examples of work completed, and a primary contact to reach you (PM, phone, e-mail, etc).

Sales of finished items that have not been completed as part of a commission (or the arrangement for the original commission has changed or been cancelled) are not permitted in the Hobby Services sub-forum. If you want to sell such hobby items, please ensure that you use the Trading Post area instead - which has been set up for this exact purpose.

Please note that registered businesses (and that includes "work from home" or "weekend" businesses) may not advertise in the Trading Post or Hobby Services forums. Contact the Admin instead and we'll see what we can do.

Hobby Services - Tips & Advice

Some things for people seeking commission customers to consider:

*Work in progress and completed commissions - You have a few options as to how to handle this. You can post separate work in progress ("WIP") or commission project showcase threads either here in the Hobby Services sub-forum, or in the Hobby Workshop/Terrain Works forum areas (with relevant links back to your stickied service information thread as appropriate). Alternatively, you can post these as updates to your stickied service information thread to keep it live and all of the information and pictures that could interest prospective commission customers together in one easy to find location.

*Price - Due to the massively variable nature of commission work, you are not required to list prices when creating your initial service post. It is however a very good idea to give your potential customers at least a general guide as to what your rates are! You can go into as much or as little detail as you like, but make sure that you are prepared to follow through on any specific prices that you post.

*Payment Options - You should include the accepted forms of payment in your initial post. If you only accept Money Orders, say so. If you accept Direct Deposit and Paypal, say so. Again, this is for buyer awareness and to save you some bother down the track.

*Other Conditions - If you have any other conditions pertaining to your service, then ensure that you list them in your initial post. For example, if you don't like posting items interstate you should make this known in the initial post for your services available. This will save a lot of problems cropping up later.

*Update Regularly - If people looking to have commission work done find your thread and see that nothing new has been posted in some time, then you may not appear to be as attactive as the next option down the list that has been updating with pictures of regularly completed commissions. Keep people engaged in your service and ask people to leave feedback when you have completed work for them!

*Important Tip - A picture is worth a thousand words. Many pictures - well, you can do the math!

Problems & Trading Issues

If, for whatever reason, you feel that a trade/sale/service arrangement is going wrong, try to keep it private. Use the PM (private message) feature of the site and/or email to try and get a hold of the person to sort things out. If you can't get hold of the person and have to resort to a post in the forum, keep it simple and factual. Something like 'XXXX - please contact me'. Under no circumstances should you post anything accusatory like 'XXXX - WHERE IS MY STUFF YOU @#$%!'. If you have absolutely no luck in getting hold of the person then unfortunately you may have to count your losses and simply learn from the experience. A good rule of thumb when deciding to do business with someone is to search for any other threads they have made or transacted in and see if there is any feedback available.

Enjoy!

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